Privacy Policy

Version 1.0

This notice explains what FXCloning stores about you and why. Questions: Support page.

What we store

Your login: username, optional display name, a one-way hash of your password (Argon2), and, if you use Google sign-in, your Google account ID and email address. Two-factor secrets are stored encrypted.
Your trading accounts: broker, server and account number, and what your terminal reports: balance, equity, currency, account mode, leverage and the gold symbols your broker offers.
Managed accounts only, your trading password: encrypted with AES-256-GCM. Only our terminal setup can decrypt it, once per setup, to log in; it is never shown on any screen, in support tools or in logs. MetaTrader then keeps it in that terminal so it can reconnect.
Cloning activity: each Prototyper trade we received, what we did for your account (cloned, skipped and why), broker fills, and your credit ledger.
Payments: your invoices, their receiving addresses, and the blockchain transactions that paid them (public on BNB Smart Chain).
Security records: sign-in attempts (to stop password guessing), active sessions, and an audit log of staff actions on your account.

Why

To run cloning for you, charge credits correctly, keep your account secure, answer support requests, and meet accounting obligations. We do not sell your data or use it for advertising.

Where and with whom

The app, database and managed terminals run on Google Cloud in Singapore.
Payment receiving addresses are created through Turnkey (wallet infrastructure). If you choose Google sign-in, Google confirms your identity to us.
Your broker receives the orders we place in your account, as with any trading.
FXCloning staff see only what their role needs; every staff action on member data is logged.

Keeping and deleting

Your stored trading password is deleted when you switch to self-hosted or remove a portfolio that has never traded, and replaced when you enter a new one.
To close your account and delete your data, contact support. We delete your login and stored passwords; records of payments, credits and trades are kept as long as accounting and dispute rules require.
To end our access to your trading account right away, change your trading password at your broker.

Cookies

We use only the cookies needed to keep you signed in and remember your display preferences. No advertising or tracking cookies.